Urban Affinity Terms and Conditions

Last Updated: 21/11/2024

Welcome to Urban Affinity. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to comply with these terms. If you do not agree, please refrain from using our website.

1. General Information

1.1. This website is owned and operated by Urban Affinity Ltd.
1.2. We reserve the right to amend these terms at any time. Changes will be effective immediately upon posting on this page.

2. Eligibility

2.1. By using our site, you confirm that you are at least 18 years old or have permission from a legal guardian.
2.2. You agree to provide accurate, current, and complete information during any purchase or account registration process.

3. Products and Pricing

3.1. All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.
3.2. We strive to ensure product descriptions and pricing are accurate; however, errors may occur. In such cases, we reserve the right to cancel or modify an order.
3.3. Product availability is subject to change without notice.

4. Orders and Payments

4.1. By placing an order, you agree to pay the total amount, including shipping and taxes.
4.2. We accept payments via [insert payment methods, e.g., Visa, Mastercard, PayPal].
4.3. All payments are securely processed. Urban Affinity does not store your payment details.

5. Shipping and Delivery

5.1. We offer shipping to [insert regions/countries]. Delivery times vary based on location and shipping method selected at checkout.
5.2. Urban Affinity is not liable for delays caused by third-party couriers or customs processes.
5.3. Customers are responsible for any customs duties or import taxes applicable in their region.

6. Returns and Refunds

6.1. We offer a [30-day] return policy for unused, undamaged items in their original packaging.
6.2. To initiate a return, please contact our Customer Service at [insert email/contact details].
6.3. Refunds will be issued to the original payment method within [14 business days] of receiving the returned item. Shipping fees are non-refundable.

7. User Conduct

7.1. You agree to use our website for lawful purposes only.
7.2. You must not attempt to interfere with the operation of the website, access unauthorized areas, or use the site to distribute malicious content.

8. Intellectual Property

8.1. All content on this website, including text, images, logos, and designs, is owned by or licensed to Urban Affinity.
8.2. Unauthorized use, reproduction, or distribution of our content is prohibited.

9. Limitation of Liability

9.1. Urban Affinity is not responsible for:

• Losses caused by unauthorized access to your account.
• Damages resulting from the use or inability to use our site or products.
  9.2. Our liability is limited to the value of the order placed.

10. Privacy Policy

10.1. Your personal information is handled in accordance with our [Privacy Policy]. By using our site, you consent to the collection and use of your data as outlined in that policy.

11. Governing Law

11.1. These Terms and Conditions are governed by the laws of England and Wales.
11.2. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us at:

Urban Affinity Customer Support
Email: ken.kuyoh@kenku.co.uk
Phone:

Address: Regus  , RG61PT , Reading 

Thank you for shopping with Urban Affinity. We appreciate your trust in our brand!